SHIPPING INFORMATION

SHIPPING is CALCULATE at CHECKOUT – Items are securely packaged & shipped from Toronto, Canada. Prints are made to order, canvases are ready to ship – Processing times are usually between 3-5 business days. Items are dispatched within 1-2 weeks ( orders go out on the second and last Fridays of the month ) Orders can take 1-3 weeks, however on occasion have taken up to 6 weeks to arrive on international orders. At this time, tracking on prints cannot be offered. Please ensure that your shipping information is correct, I can not be held responsible for items lost in transit.

NO REFUNDS, NO EXCHANGES

ALL SALES ARE FINAL – Returns will be accepted only if orders have been lost and/or damaged in transit. If you would like a second item sent out, shipping costs will need to be repaid. If there are any other  issues with your order, please feel free to contact me directly at info@francetajohnson.com *